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Necessary Cookies

Always active

These cookies are essential for the website to function properly and cannot be turned off. They include cookies required for basic security, network management, and accessibility. These cookies do not store information that directly identifies you.

Some embedded features, such as Vimeo videos, may also rely on essential cookies for security and playback. See the “Video” section for more details.

Cookie Name	Purpose	Expires
cookieConsent	This cookie is set when you save your cookie preferences. It prevents the cookie banner from appearing again.	1 year
cookiesAnalytics	This cookie is set when you choose your preferences for analytics cookies.	1 year
cookiesMarketing	This cookie is set when you choose your preferences for marketing cookies.	1 year

Analytics Cookies

Analytical cookies help us understand how visitors interact with our website. We use Google Analytics to collect information like page views, time spent on site, and user paths. This data helps us improve site performance and user experience. All information is anonymised and cannot be used to identify you.

Cookie Name	Purpose	Expires
_ga	Google Analytics cookie used to distinguish users	2 years
_ga_*	Google Analytics cookie used to persist session state	2 years

Marketing Cookies

Marketing cookies help us show you content and offers that are relevant to you. We use Klaviyo to understand how you interact with our website and emails, such as the products you view, so we can send you more relevant messages and measure how well our campaigns perform.

Cookie Name	Purpose	Expires
__kla_id	Klaviyo cookie used to recognise returning visitors and link site activity to email interactions	13 months

Video Cookies

Always active

We use Vimeo to embed videos on our site. When a video is loaded, Vimeo sets cookies that are necessary for secure playback and to prevent abuse (like bot traffic). These are considered essential for the video to work properly. We also use a setting (dnt=1) that disables Vimeo’s own analytics and tracking features.

If you visit a page containing a Vimeo video and you are logged in to your Vimeo account or if you’ve visited the Vimeo website before ourwebsite, Vimeo may use cookies to keep you logged in, for analytics and advertising purposes, and collect data linked to your Vimeo account which we cannot control.

For more details, please see Vimeo’s cookie policy.

Support & Contact

Please only complete this form for general enquiries. For product related issues, please complete the form on our Help & Warranty page with as much information as possible, including videos and proof of purchase.

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