Instructions & Support
Thank you for choosing Doxy.
For setup instructions, charging information, safety guidance, waterproof ratings, warranty information, and product care, please download the latest Doxy 2.0 Owner’s Manual.
Download the Doxy 2.0 Owner’s Manual
Doxy Cordless Travel Lock
My Doxy won’t switch on – Don’t panic.
All Doxy cordless models are shipped in Travel Lock Mode to prevent them accidentally turning on during transit.
This applies to:
– Die Cast Max Cordless
– Die Cast Compact Cordless
How to remove Travel Lock
1. Press and hold the Minus (-) button and Power (ø) button together for approximately 3 seconds.
2. The LED will flash to confirm that Travel Lock has been removed.
3. Briefly press the power button to switch on your Doxy.
How to switch your Doxy on
Once unlocked:
– Short press the power button to switch on.
– Use the + and – buttons to adjust intensity.
How to enter Pulse Mode
– Press and hold the power button for approximately 3 seconds.
– The unit will enter Pulse Mode.
– Use the + and – buttons to cycle through the pulse intensities.
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Important Information for Legacy Doxy Products
The information on this page applies only to products manufactured and sold by Doxy 2.0 Ltd from 2026 onwards.
If your product was manufactured by CMG Leisure Ltd or purchased before the Doxy 2.0 relaunch, some instructions, specifications, waterproof ratings, warranty terms, and product features may differ.
Please visit our Legacy Doxy Support section for information relating to older Doxy products.