Packaging & Delivery

We care about your privacy and so package all our products in plain packaging with no branding or distinguishing information.

UK – Orders are sent out using Royal Mail Tracked & Signed.

Europe – Orders are sent out using UPS Tracked.

USA/Australia & Rest of World – Orders are sent out using Royal Mail Tracked & Signed.

Overseas orders that require any customs forms will be completed with “back massager” or “body massager”.

In the unfortunate and rare instance you have not received your order within 14 days of the tracking / despatch email, please contact help@doxymassager.com where we will investigate with the courier company.

Despatch is Monday to Friday.

Covid-19 – Please expect longer delivery times at this time due to impacted courier schedules and extra boarder control checks leaving the UK.

 

 

 

Breakdown of shipping costs:

UK
Free of charge when you spend over £35.00
Standard Delivery 2 – 3 days despatch with Royal Mail Tracked & Signed 48 = £3.99
Express Delivery 1 day despatch with Royal Mail Tracked & Signed 24 = £5.99

Europe
Free of charge when you spend over £89.99
Standard Delivery 2 – 3 days despatch with UPS 2 day transit = £8.00
Express Delivery 1 day despatch with UPS Express Saver 1 day transit = £15.00

USA / Australia & Rest of World
Free of charge when you spend over £129.99
Standard Delivery 2 – 3 days despatch with Royal Mail Tracked & Signed (5-7 day transit time) = £12.00

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