Packaging & Delivery

We care about your privacy and so package all our products in plain packaging with no branding or distinguishing information.

UK – Orders are sent out using Royal Mail Tracked & Signed.

Europe – Orders are sent out using UPS Tracked.

USA/Australia & Rest of World – Orders are sent out using Royal Mail Tracked & Signed.

Overseas orders that require any customs forms will be completed with “back massager” or “body massager”.

In the unfortunate and rare instance you have not received your order within 14 days of the tracking / despatch email, please contact help@doxymassager.com where we will investigate with the courier company.

Despatch is Monday to Friday.

Covid-19 – Please expect longer delivery times at this time due to impacted courier schedules and extra border control checks leaving the UK.

 

 

 

Breakdown of shipping costs:

UK
Free of charge when you spend over £35.00
Standard Delivery – Dispatched within 2 – 3 working days using Royal Mail Tracked & Signed 48 = £3.99 (transit time could be 7-10 days)
Express Delivery – Dispatched within 1 working day using Royal Mail Tracked & Signed 24 = £5.99 (24hrs not guaranteed with Royal Mail)

Europe
Free of charge when you spend over £89.99
Standard Delivery – Dispatched within 2 – 3 working days using UPS 2 day transit = £8.00 (transit time not guaranteed)
Express Delivery – Dispatched within 1 working day using UPS Express Saver 2-3 days transit = £15.00 (transit time not guaranteed)

USA / Australia & Rest of World
Free of charge when you spend over £129.99
Standard Delivery – Dispatched within 2 – 3 working days using Royal Mail Tracked & Signed = £12.00 (transit time could be 7-10 days)

Join Waitlist We will inform you when the product arrives in stock. Please leave your valid email address below.