CMG Leisure Ltd guarantees all genuine Doxy products for one year, with dated proof of purchase. The guarantee does not cover liquid damage (Doxy products are not waterproof), accidental damage or damage caused by misuse of the product.

If you bought your Doxy product from a third-party site such as Amazon or eBay, you will need to go back to the retailer and follow their warranty procedures.

In order to make a warranty claim, please fill out the form below and our customer service department will reply within two working days.

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    Attachment too large? Try sending it to us via WeTransfer - just add your files and send them to us at warranty@doxymassager.com with the Returns Number of your warranty submission (you will get this by email once you submit your warranty form) and we can link this to your return.

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