CMG Leisure Ltd guarantees all genuine Doxy products for one year, with dated proof of purchase. The guarantee does not cover liquid damage (Doxy products are not waterproof), accidental damage or damage caused by misuse of the product.
If you bought your Doxy product from a third-party site such as Amazon or eBay, you will need to go back to the retailer and follow their warranty procedures.
In order to make a warranty claim, please fill out the form below and our customer service department will reply within two** working days.
Please do NOT discard of your Doxy product until your warranty claim has been handled and one of our team instructs you to do so.
*please check your spam folder for replies
**Our offices are closed on Fridays, so please allow additional time