We are shipping all pre-orders in date order. The first & second collection from the factory has shipped.

Once stock lands in your region and clears customs, tracking details will automatically be emailed to you.

Honestly… a mix of product improvements and packaging delays.

We made the decision not to rush the launch and instead fix a number of issues that existed with previous generations. That included redesigning the neck, collar, charging systems, buttons, internals, and overall build quality.

The final delay came from packaging production, specifically getting our spot neon green finish to adhere correctly to the premium mirror-board material. After multiple production trials, this has now been resolved and manufacturing is underway.

Yes. Final production samples were signed off in March and manufacturing is ongoing. Stock in waves have shipped to fulfil February to May pre-orders. Balances of pre-orders has shipped: We are simply waiting for stock to now arrive into regional warehouses.

Early pre orders we offered a complimentary bullet and this was shipped separately.

This was done so customers received something while waiting for the main production run to complete.

Your main Doxy order will still ship when inventory arrives.

No – the free bullet offer could not be combined with discount codes or reduced-price orders.

Unfortunately, we also had a number of people take advantage of the offer by claiming the free bullet and then cancelling their pre-orders, which became extremely expensive for us as a small self-funded business.

Because of this, the free bullet promotion has now been stopped.

This is mainly to manage expectations for new orders.

May & June pre orders - Air freight costs have become quite volatile recently due to the situation in the Middle East affecting fuel prices and shipping availability. Stock is now moving by sea and rail/truck.

Rather than overpromise, we’d rather be realistic and underpromise slightly.

Yes, absolutely.

Just email us before your order ships and we’ll do our best to update the address before fulfilment. Once tracking has been generated, changes are not possible with the courier.

Die Cast Max Plug-in, Die Cast Max Cordless and Doxy Original Plug-in are expected in August.

In most cases, this happens because:

• The shipping address was incorrect or incomplete
• Nobody was available to receive the parcel
• The courier could not leave it in a safe place
• The parcel was not collected from a local depot or pickup point

When this happens, the item is returned back to us.

We’re happy to resend it, but we would need the additional shipping cost to be covered first. Unfortunately, we’ve already paid the original shipping cost and are still charged by the courier even when the delivery fails.

Please double-check your address carefully before contacting us so we can arrange the quickest solution.

If your order contains both a pre-order item and an in-stock item, we will ship both together.

If you would like us to ship the in-stock item now, please email us and we can seperate the order. We may send you a payment link of a nominal cost to cover the additional postage.

Yes, absolutely.

If you’d like to cancel your pre-order, just email the team with your order number and we’ll help you from there.

Please note that if your order has already shipped, we will need to wait for the parcel to be returned before processing the refund.

If the complimentary bullet is still unopened and in its original shrink wrap, you’re welcome to return it and we can process a full refund once it’s received back.

If the bullet has been opened, we’ll deduct the value of the bullet from the refund. This helps cover:

• The cost of the product itself
• The original shipping costs already paid by us
• Payment processing and administration costs incurred during the order process

As a small self-funded business, we unfortunately can’t absorb those costs once the item has been opened and used.

The Doxy Original and Die Cast ranges feature 8 vibration settings, including multiple escalating pulse modes designed to vary intensity and rhythm.

The Doxy Go features 5 intensity levels and 6 pulse patterns, giving greater flexibility within a compact cordless format.

Doxy 2.0 is a complete rebuild of the range rather than a simple cosmetic update.

Key improvements include:

• redesigned neck construction for improved durability
• improved button sealing and tactile response
• refined internal engineering
• upgraded waterproofing on cordless models
• improved vibration transfer and reduced handle buzz
• redesigned silicone heads and fitment systems
• upgraded packaging and long-term storage design

Every change was focused on improving long-term ownership and performance.

The Die Cast Compact replaces the previous 3R platform with upgraded internal engineering, improved materials, refined ergonomics, and a more premium overall construction.

The Compact was redesigned from the ground up to feel more stable, quieter, more durable, and more refined in the hand whilst retaining the portability customers loved about the 3R.

Depth is not purely about RPM or raw motor speed.

The heavy metal Die Cast body absorbs unwanted vibration internally and transfers more energy outward into the body rather than into the handle.

This creates a deeper, fuller, more penetrating rumble.

That’s why heavier wands often feel more intense despite similar specifications on paper.

A wand massager is designed to deliver deep, powerful vibration across larger surface areas compared to smaller vibrators or bullets.

Originally inspired by body massagers, wand vibrators became popular because many people preferred the broader, deeper stimulation and stronger “rumbly” vibration they provide.

Unlike many toys that focus on pinpoint stimulation, a powerful wand massager can be used:

• externally across intimate areas
• during partnered play
• for all-over body massage
• on shoulders, back, legs, and muscle tension
• for broader stimulation without excessive friction

Many customers also prefer wand vibrators because they are:

• non-phallic in design
• easier to hold and position
• more versatile than smaller toys
• known for deeper vibration and stronger intensity

Modern wand vibrators like Doxy are specifically engineered around deep, penetrating vibration designed to feel fuller and more satisfying than high-pitched “buzzy” toys.

Absolutely.

Wand vibrators are used by people of all genders and body types. Many people with a penis enjoy the deep, rumbly vibration that a powerful wand massager provides, particularly compared to smaller buzzy vibrators or traditional strokers.

For many users, the most effective area is the underside of the glans (tip of the penis), especially around the frenulum, where the deep vibration can feel especially intense.

Because Doxy products are engineered around deep vibration rather than sharp surface buzz, many customers describe the sensation as fuller, deeper, and more satisfying than smaller toys.

Wand vibrators can also be used:

• externally around the shaft and perineum
• during partnered play
• alongside other toys or strokers
• for muscle massage and body relaxation

As always, start on lower intensity settings and gradually increase based on personal comfort and sensitivity.

This depends on the model.

Legacy Doxy models

On legacy Doxy Original and legacy Die Cast models, the silicone head can be gently removed for cleaning purposes. However, replacement heads are no longer available following the transition to Doxy 2.0, and we are unable to source additional stock or spare parts.

The legacy Die Cast 3 and Die Cast 3R feature a screw-on head system designed to allow compatibility with attachments.

Some legacy Die Cast 3 and Die Cast 3R units developed an issue where the silicone head could gradually separate or loosen over time.

This was caused by the original screw-on head construction used on those models.

If your head has started separating slightly, some customers have had success carefully re-securing the silicone using a small amount of flexible adhesive applied sparingly around the internal collar area. Care should be taken not to obstruct the threads or motor housing.

This issue was one of the reasons the head and neck system was completely redesigned for Doxy 2.0 products.

Doxy 2.0 products were redesigned with permanently fixed head systems to improve durability, sealing, vibration transfer, and water resistance.

By eliminating removable head designs, the new generation products achieve:

• improved structural reliability
• better waterproof sealing
• reduced vibration loss
• quieter operation
• improved long-term durability

The heads on Doxy 2.0 products are therefore not designed to be removed.

Yes. Water-based lubricants are fully compatible with all Doxy products and are generally recommended for the best long-term care of the silicone head.

We recommend avoiding silicone-based lubricants where possible, as prolonged exposure may affect silicone surfaces over time depending on the formula used.

After use, clean your Doxy thoroughly using warm water and mild soap or a suitable toy cleaner, and allow it to dry fully before storage.

This depends on the model.

Mains-powered Doxy products

All mains-operated Doxy products are NOT waterproof and should never be used near water or submerged. The buttons, neck and head have been sealed for accidental liquid exposure.

This includes:

• Doxy Original Plug-in
• Die Cast Max Plug-in

Legacy Doxy 1.0 products (Manufactured by CMG Leisure Ltd)

Die Cast 3R & Die Cast R

These models are NOT waterproof and should not be submerged or used in water.

Doxy Go 1.0 (Brushed Aluminium)

The original brushed aluminium Doxy Go was designed with limited splash resistance only and should not be submerged in water.

Doxy 2.0 products

Doxy Go (Anodised Aluminium)

The new Doxy Go features upgraded waterproof construction and is rated IPX7, meaning it is fully waterproof and submersible.

Die Cast Compact & Die Cast Max Cordless

These models are rated IPX4, meaning they are splash-resistant and shower-safe, but should NOT be submerged underwater.

Important care advice

All Doxy products should be cleaned thoroughly after use following the care instructions provided. Excessive exposure to liquids, improper cleaning, or misuse may reduce the lifespan of electronic products over time.

• 1. Press & hold the minus (-) button, then the power button for 4 seconds.
• 2. The light will flash green (Die Cast R & Die Cast 3R) or white (Doxy Go) to indicate it’s unlocked.
• 3. Press the power button to turn it on (hold for 2-3 seconds for Doxy Go).
• 4. Your Doxy should now be ready to use! 🚀.

All Doxy products purchased directly from this website on or after 20th October 2025 include a 12-month Doxy 2.0 warranty covering manufacturing faults and defects that occur during normal use.

Orders placed before 16th October 2025 were managed by the previous company, CMG Leisure Ltd, which went into administration in August 2025. Those purchases are not covered by Doxy 2.0’s warranty.

The former 2-year extended warranty scheme offered by CMG Leisure Ltd is no longer active.

If you purchased your Doxy from another authorised retailer, please contact them directly for support or replacement if your product is still within 12 months of purchase, and make sure you have your proof of purchase ready.

Doxy 2.0 Ltd reserves the right to refuse warranty coverage if a product fault is found to have resulted from misuse, neglect, unauthorised modification or repair, or any damage outside of normal use. All claims are reviewed carefully and fairly, in line with our current warranty policy.

Doxy 2.0 Ltd does not recognise or support any extended warranties offered or sold by third-party retailers. The previous 2-year registration scheme operated by CMG Leisure Ltd is no longer active.

If you purchased your Doxy from another authorised retailer, please contact them directly for any warranty or replacement requests within 12 months of purchase, and ensure you have your proof of purchase ready.

The warranty on our products covers any defects in materials or workmanship that occur during normal use of the product. Unfortunately, this does not cover lost items, these can be replaced by purchasing through our website.

Many customers experiencing menopause report increased sensitivity changes, dryness, or difficulty reaching intensity with smaller toys.

A powerful wand massager can provide broader, deeper stimulation without requiring pinpoint precision or prolonged friction.

The larger silicone head and adjustable intensity also allow for more flexibility and comfort depending on sensitivity levels.

Bullet vibrators focus on concentrated surface stimulation, whilst wand massagers create broader, deeper vibration that many users find more satisfying long term.

Many customers eventually upgrade to wand-style products once they want more depth, intensity, and versatility.

Heavier materials absorb and dampen vibration more effectively than lightweight plastic bodies.

This reduces rattling, resonance, and handle buzz whilst creating a deeper, lower-frequency rumble.

Buzzy vibration tends to sit closer to the skin surface and often comes from smaller, higher-frequency motors.

Rumbly vibration penetrates more deeply into the body and is usually associated with larger motors, better weight distribution, and improved vibration transfer engineering.

Doxy products are specifically engineered around deep rumble rather than surface buzz.

Traditionally, corded wands deliver more consistent full-power performance because they are not limited by battery output.

Modern cordless Doxy products have been engineered to minimise this compromise as much as possible, but mains-powered products still offer completely uninterrupted performance.

Power is about more than motor speed alone.

Doxy products are engineered around deep, rumbly vibration rather than sharp surface buzz. Many customers describe the sensation as deeper, fuller, and more penetrating compared to traditional wand vibrators like the Hitachi Magic Wand.

The heavier Die Cast models also transfer vibration differently, creating a more grounded and intense-feeling experience.

The Magic Wand helped define the category, but Doxy takes a more engineering-led approach focused on vibration quality, materials, balance, and long-term ownership experience.

Doxy products are designed to deliver deeper vibration, quieter operation, and a more premium overall feel compared to many traditional wand vibrators.

Le Wand focuses heavily on aesthetics, accessories, and lifestyle positioning.

Doxy focuses primarily on performance, depth, engineering, and vibration quality.

Customers who prioritise deep rumble and intensity often prefer Doxy’s more performance-led approach.

A wand vibrator creates broader, deeper stimulation that many people find more satisfying and versatile than smaller pinpoint-style vibrators.

The larger head distributes deep vibration across a wider surface area whilst also allowing for more flexibility with intensity and positioning.

A powerful wand massager is not simply louder or faster.

The best products combine:

• motor tuning
• weight distribution
• vibration transfer
• material construction
• ergonomics

to create deep, controlled vibration that feels fuller and more satisfying in real use.

Rumbly vibration refers to lower-frequency vibration that penetrates more deeply into the body rather than sitting on the skin surface.

Many customers prefer rumbly vibration because it feels fuller, deeper, and less numbing than high-frequency buzzy vibration.

Doxy products are engineered specifically around deep rumble.

Deep vibration creates a fuller sensation that travels beneath the surface rather than concentrating only on surface stimulation.

This often feels more satisfying, more comfortable during longer sessions, and less fatiguing compared to shallow buzzy vibration.

Heavier products absorb and control vibration more effectively.

This reduces unwanted vibration through the handle whilst helping transfer more energy outward into the body, creating a deeper and more refined experience.

This is one reason why the Doxy Die Cast range feels very different from lighter plastic wand vibrators.

Many customers start with lower-cost products before eventually wanting something:

• deeper
• quieter
• more reliable
• longer lasting
• more powerful

Doxy products are designed for customers who already know what they want and no longer want to compromise on performance.

Because real-world performance matters more than novelty features.

Rather than adding unnecessary apps, gimmicks, or inflated specifications, Doxy focuses on motor tuning, vibration quality, engineering, and materials that genuinely improve how the product feels in use.